One of the most common options for technical support of the system is remote. This solution is attractive because it allows you to save the resources of the customer company by reducing the staffing schedule and, at the same time, allows you to preserve all the attractive aspects of the classic system maintenance by a specialist on the company's staff.
As part of the service for remote technical support of the system, all the necessary work is performed: from setting up a local computer network to updating the software. The contract for this type of service will allow you to delegate to our company all technical issues related to the work of the IT structure and focus on the main tasks of your business.
Practice shows that in conditions when the company has clear and unambiguous protocols for employee interaction, and the existing equipment is properly configured, there is no need for a full-time administrator of a specific technical system. Most often, you cannot do without a system administrator on duty, but he most likely will not be an expert in all information technologies used in your company. Almost every company, no matter what it does, resorts to specialized technical solutions that are applicable only to a specific area of tasks. Our specialists are ready to take over the maintenance and maintenance of these solutions.
If your company is not so large yet, we will be able to perform the functions of a full-time system administrator, which will relieve your budget and help you feel more confident. Remote technical support has repeatedly justified itself as the most effective option in terms of "price-quality" maintenance of the information system.
There is a wrong view of full-time employees and outsourcers: some companies believe that a full-time employee will better cope with the tasks of his company. Unfortunately, this is not always the case. It is professionals who face a variety of tasks every day who are able to solve a technical issue faster and better.
Contact us to choose the best technical support option for your company with the help of our employees. It is possible that it will be the remote maintenance of your system.